/* SoniqBrand Studio v5.8.4 Technical Support / Support Command Center */
:root{--sbts-bg:#f6f7fc;--sbts-panel:#fff;--sbts-panel2:#f0f2fb;--sbts-ink:#171626;--sbts-muted:#62677b;--sbts-line:#e4e6f1;--sbts-purple:#6d5dfc;--sbts-purple2:#9c48ff;--sbts-pink:#d600dc;--sbts-cyan:#00c2ff;--sbts-blue:#1747d5;--sbts-green:#15a675;--sbts-shadow:0 28px 80px rgba(39,31,96,.13)}
html[data-theme="dark"]{--sbts-bg:#090d19;--sbts-panel:#111728;--sbts-panel2:#171d31;--sbts-ink:#f5f6ff;--sbts-muted:#aeb5ca;--sbts-line:#273047;--sbts-shadow:0 30px 90px rgba(0,0,0,.35)}
.sb-technical-support-page{background:var(--sbts-bg);color:var(--sbts-ink)}
.sbts-root{overflow:clip;background:var(--sbts-bg);color:var(--sbts-ink);font-family:"Manrope",sans-serif;--px:70%;--py:25%}
html[dir="rtl"] .sbts-root,html[lang="ar"] .sbts-root{font-family:"Cairo",sans-serif}
.sbts-shell{width:min(1500px,calc(100% - 48px));margin-inline:auto}.sbts-section{padding:110px 0}.sbts-progress{position:fixed;z-index:1045;top:0;inset-inline:0;height:3px;pointer-events:none}.sbts-progress span{display:block;height:100%;width:0;background:linear-gradient(90deg,var(--sbts-pink),var(--sbts-purple),var(--sbts-cyan));box-shadow:0 0 20px color-mix(in srgb,var(--sbts-purple) 65%,transparent)}
.sbts-kicker{display:inline-flex;align-items:center;gap:9px;font-size:12px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--sbts-purple)}html[dir="rtl"] .sbts-kicker{letter-spacing:0}.sbts-kicker i{font-size:14px}.sbts-copy,.sbts-lead{color:var(--sbts-muted);font-size:16px;line-height:1.8}.sbts-copy p:last-child,.sbts-lead p:last-child{margin-bottom:0}.sbts-section-head{max-width:800px;margin-bottom:42px}.sbts-section-head h2,.sbts-client-copy h2,.sbts-ticket-copy h2,.sbts-support-dock h2{margin:12px 0 14px;font-size:clamp(34px,4vw,58px);line-height:1.02;letter-spacing:-.045em;font-weight:800}.sbts-hero{position:relative;padding:88px 0 36px;background:radial-gradient(circle at var(--px) var(--py),color-mix(in srgb,var(--sbts-purple) 15%,transparent),transparent 28%),linear-gradient(180deg,color-mix(in srgb,var(--sbts-panel) 96%,transparent),var(--sbts-bg));border-bottom:1px solid var(--sbts-line)}.sbts-hero:before{content:"";position:absolute;inset:0;opacity:.45;pointer-events:none;background-image:linear-gradient(color-mix(in srgb,var(--sbts-line) 46%,transparent) 1px,transparent 1px),linear-gradient(90deg,color-mix(in srgb,var(--sbts-line) 46%,transparent) 1px,transparent 1px);background-size:52px 52px;mask-image:linear-gradient(to bottom,#000,transparent 85%)}.sbts-hero-grid{position:relative;display:grid;grid-template-columns:minmax(0,.88fr) minmax(520px,1.12fr);align-items:center;gap:54px;min-height:650px}.sbts-hero-copy{position:relative;z-index:2}.sbts-hero-copy h1{max-width:760px;margin:15px 0 22px;font-size:clamp(52px,6.4vw,96px);line-height:.93;letter-spacing:-.06em;font-weight:800}.sbts-lead{max-width:680px;font-size:18px}.sbts-actions,.sbts-inline-actions,.sbts-dock-actions{display:flex;align-items:center;flex-wrap:wrap;gap:12px}.sbts-actions{margin-top:30px}.sbts-btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:48px;padding:0 20px;border-radius:14px;border:1px solid transparent;text-decoration:none;font-weight:800;font-size:14px;transition:.22s ease}.sbts-btn:hover{transform:translateY(-2px)}.sbts-btn-primary{color:#fff;background:linear-gradient(90deg,#d600dc 0%,#6d5dfc 52%,#0437bf 100%);box-shadow:0 14px 32px rgba(109,93,252,.25)}.sbts-btn-primary:hover{color:#fff}.sbts-btn-soft{color:var(--sbts-ink);background:var(--sbts-panel);border-color:var(--sbts-line)}.sbts-btn-soft:hover{color:var(--sbts-purple);border-color:color-mix(in srgb,var(--sbts-purple) 45%,var(--sbts-line))}.sbts-text-link{font-weight:800;color:var(--sbts-purple);text-decoration:none}.sbts-account-note{margin:18px 0 0;font-size:13px;color:var(--sbts-muted)}.sbts-account-note a{color:var(--sbts-purple);font-weight:800}.sbts-hero-visual{position:relative;z-index:1}.sbts-hero-visual .cms-theme-media,.sbts-ticket-visual .cms-theme-media{margin:0;border:1px solid var(--sbts-line);border-radius:28px;overflow:hidden;background:var(--sbts-panel);box-shadow:var(--sbts-shadow)}.sbts-hero-visual .cms-theme-media img,.sbts-ticket-visual .cms-theme-media img{display:block;width:100%;height:auto}.sbts-hero-visual figcaption,.sbts-ticket-visual figcaption{display:none}.sbts-hero-status{position:absolute;inset-inline-start:-24px;bottom:28px;display:flex;flex-direction:column;gap:4px;padding:14px 18px;border:1px solid color-mix(in srgb,var(--sbts-line) 80%,transparent);border-radius:16px;background:color-mix(in srgb,var(--sbts-panel) 90%,transparent);backdrop-filter:blur(18px);box-shadow:0 16px 45px rgba(24,18,72,.16)}.sbts-hero-status span{font-size:10px;letter-spacing:.11em;font-weight:800;color:var(--sbts-muted)}.sbts-hero-status span i{font-size:7px;color:var(--sbts-green);margin-inline-end:7px}.sbts-hero-status b{font-size:13px}.sbts-route-strip{position:relative;z-index:2;display:grid;grid-template-columns:1fr auto 1fr auto 1fr;gap:12px;align-items:center;margin-top:10px;padding:14px;border:1px solid var(--sbts-line);border-radius:22px;background:var(--sbts-panel);box-shadow:0 18px 50px rgba(38,30,91,.08)}.sbts-route-strip article{display:flex;align-items:center;gap:12px;padding:12px}.sbts-route-strip article>i{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:var(--sbts-panel2);color:var(--sbts-purple)}.sbts-route-strip small{display:block;font-size:9px;letter-spacing:.1em;font-weight:800;color:var(--sbts-muted)}.sbts-route-strip b{font-size:13px}.sbts-route-strip>span{color:var(--sbts-muted);opacity:.5}.sbts-router{background:linear-gradient(180deg,var(--sbts-bg),color-mix(in srgb,var(--sbts-purple) 4%,var(--sbts-bg)))}.sbts-router-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(340px,.65fr);gap:28px;align-items:start}.sbts-router-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.sbts-route-card{appearance:none;width:100%;display:grid;grid-template-columns:52px 1fr auto;gap:14px;align-items:start;text-align:start;padding:22px;border:1px solid var(--sbts-line);border-radius:20px;background:var(--sbts-panel);color:var(--sbts-ink);cursor:pointer;transition:.22s ease}.sbts-route-card:hover,.sbts-route-card.active{transform:translateY(-2px);border-color:color-mix(in srgb,var(--sbts-purple) 55%,var(--sbts-line));box-shadow:0 18px 42px rgba(70,53,169,.11)}.sbts-route-card>span{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(145deg,color-mix(in srgb,var(--sbts-purple) 15%,var(--sbts-panel)),color-mix(in srgb,var(--sbts-cyan) 9%,var(--sbts-panel)));color:var(--sbts-purple);font-size:20px}.sbts-route-card small{font-size:9px;letter-spacing:.12em;color:var(--sbts-muted);font-weight:800}.sbts-route-card h3{margin:4px 0 7px;font-size:18px;font-weight:800}.sbts-route-card p{margin:0;color:var(--sbts-muted);font-size:13px;line-height:1.6}.sbts-route-card>i{margin-top:5px;color:var(--sbts-muted)}.sbts-router-result{position:sticky;top:110px;padding:28px;border-radius:24px;background:linear-gradient(150deg,#16172b,#1a2140);color:#fff;box-shadow:0 28px 70px rgba(19,16,63,.28);overflow:hidden}.sbts-router-result:before{content:"";position:absolute;width:220px;height:220px;border-radius:50%;background:rgba(109,93,252,.28);filter:blur(50px);right:-60px;top:-70px}.sbts-result-top{position:relative;display:flex;justify-content:space-between;align-items:center;color:#c9c7ff;font-size:10px;font-weight:800;letter-spacing:.12em}.sbts-router-result h3{position:relative;margin:34px 0 10px;font-size:30px;font-weight:800}.sbts-router-result>p{position:relative;color:#b9bfd2;line-height:1.7}.sbts-router-result .sbts-btn{position:relative;margin-top:14px}.sbts-result-note{position:relative;display:flex;gap:10px;margin-top:24px;padding-top:20px;border-top:1px solid rgba(255,255,255,.12);color:#adb4ca;font-size:11px;line-height:1.55}.sbts-result-note i{color:#6fe3ff;margin-top:2px}.sbts-channels{background:var(--sbts-panel)}.sbts-channel-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.sbts-channel-grid article{position:relative;min-height:330px;padding:26px;border:1px solid var(--sbts-line);border-radius:22px;background:var(--sbts-bg);overflow:hidden}.sbts-channel-grid article:after{content:"";position:absolute;inset-inline:0;bottom:0;height:4px;background:linear-gradient(90deg,var(--sbts-pink),var(--sbts-purple),var(--sbts-cyan));transform:scaleX(.25);transform-origin:left;transition:.25s}.sbts-channel-grid article:hover:after{transform:scaleX(1)}html[dir="rtl"] .sbts-channel-grid article:after{transform-origin:right}.sbts-channel-icon{width:58px;height:58px;border-radius:18px;display:grid;place-items:center;font-size:22px;margin-bottom:24px}.sbts-channel-icon.public{background:#edf2ff;color:#335cd7}.sbts-channel-icon.ticket{background:#f4edff;color:#7849e9}.sbts-channel-icon.message{background:#e9faff;color:#0287bd}.sbts-channel-icon.docs{background:#fcecff;color:#bc27bd}html[data-theme="dark"] .sbts-channel-icon.public{background:#172548}html[data-theme="dark"] .sbts-channel-icon.ticket{background:#281c47}html[data-theme="dark"] .sbts-channel-icon.message{background:#102e3b}html[data-theme="dark"] .sbts-channel-icon.docs{background:#351632}.sbts-access{display:inline-block;padding:5px 8px;border-radius:999px;font-size:8px;font-weight:800;letter-spacing:.1em}.sbts-access.public{background:color-mix(in srgb,var(--sbts-green) 13%,var(--sbts-panel));color:var(--sbts-green)}.sbts-access.client{background:color-mix(in srgb,var(--sbts-purple) 12%,var(--sbts-panel));color:var(--sbts-purple)}.sbts-channel-grid h3{margin:14px 0 10px;font-size:22px;font-weight:800}.sbts-channel-grid p{color:var(--sbts-muted);font-size:13px;line-height:1.7}.sbts-channel-grid a{position:absolute;bottom:26px;inset-inline-start:26px;color:var(--sbts-purple);text-decoration:none;font-size:13px;font-weight:800}.sbts-channel-grid a i{margin-inline-start:7px}.sbts-client-access{background:linear-gradient(135deg,color-mix(in srgb,var(--sbts-purple) 7%,var(--sbts-bg)),var(--sbts-bg) 50%,color-mix(in srgb,var(--sbts-cyan) 5%,var(--sbts-bg)))}.sbts-client-grid{display:grid;grid-template-columns:minmax(0,.8fr) minmax(620px,1.2fr);gap:60px;align-items:center}.sbts-client-points{display:grid;gap:10px;margin-top:28px}.sbts-client-points span{display:flex;gap:10px;align-items:center;color:var(--sbts-muted);font-size:13px}.sbts-client-points i{width:32px;height:32px;display:grid;place-items:center;border-radius:10px;background:var(--sbts-panel);color:var(--sbts-purple);border:1px solid var(--sbts-line)}.sbts-access-stack{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.sbts-access-stack article{position:relative;padding:30px;border-radius:24px;border:1px solid var(--sbts-line);background:var(--sbts-panel);box-shadow:0 18px 50px rgba(44,34,111,.07)}.sbts-access-stack article.featured{border-color:color-mix(in srgb,var(--sbts-purple) 48%,var(--sbts-line));background:linear-gradient(145deg,color-mix(in srgb,var(--sbts-purple) 8%,var(--sbts-panel)),var(--sbts-panel))}.sbts-access-stack article>span{position:absolute;top:20px;inset-inline-end:22px;font-size:11px;font-weight:800;color:var(--sbts-muted)}.sbts-access-stack article>i{font-size:28px;color:var(--sbts-purple)}.sbts-access-stack h3{margin:34px 0 10px;font-size:24px;font-weight:800}.sbts-access-stack p{min-height:68px;color:var(--sbts-muted);font-size:13px;line-height:1.7}.sbts-ticket{background:var(--sbts-panel)}.sbts-ticket-grid{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);gap:60px;align-items:center}.sbts-ticket-features{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:26px 0}.sbts-ticket-features>span{display:grid;grid-template-columns:36px 1fr;grid-template-areas:"icon title" "icon text";gap:2px 10px;padding:14px;border:1px solid var(--sbts-line);border-radius:16px;background:var(--sbts-bg)}.sbts-ticket-features i{grid-area:icon;width:36px;height:36px;border-radius:11px;display:grid;place-items:center;background:var(--sbts-panel);color:var(--sbts-purple)}.sbts-ticket-features b{grid-area:title;font-size:12px}.sbts-ticket-features small{grid-area:text;color:var(--sbts-muted);font-size:10px;line-height:1.5}.sbts-prepare{background:var(--sbts-bg)}.sbts-check-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.sbts-check-item{appearance:none;position:relative;display:grid;grid-template-columns:auto 1fr;grid-template-areas:"status icon" "content content";gap:14px;text-align:start;padding:24px;border:1px solid var(--sbts-line);border-radius:20px;background:var(--sbts-panel);color:var(--sbts-ink);cursor:pointer;transition:.22s}.sbts-check-item:hover,.sbts-check-item.checked{border-color:color-mix(in srgb,var(--sbts-purple) 50%,var(--sbts-line));transform:translateY(-2px)}.sbts-check-item.checked{background:linear-gradient(145deg,color-mix(in srgb,var(--sbts-purple) 7%,var(--sbts-panel)),var(--sbts-panel))}.sbts-check-box{grid-area:status;width:28px;height:28px;border:1px solid var(--sbts-line);border-radius:9px;display:grid;place-items:center;color:transparent}.sbts-check-item.checked .sbts-check-box{background:var(--sbts-purple);border-color:var(--sbts-purple);color:#fff}.sbts-check-item>i{grid-area:icon;justify-self:end;color:var(--sbts-purple);font-size:21px}.sbts-check-item>div{grid-area:content}.sbts-check-item small{font-size:9px;color:var(--sbts-muted);font-weight:800;letter-spacing:.1em}.sbts-check-item h3{margin:6px 0 8px;font-size:18px;font-weight:800}.sbts-check-item p{margin:0;color:var(--sbts-muted);font-size:12px;line-height:1.6}.sbts-check-progress{display:flex;align-items:center;gap:16px;margin-top:22px}.sbts-check-progress>span{flex:1;height:7px;background:var(--sbts-panel2);border-radius:999px;overflow:hidden}.sbts-check-progress i{display:block;width:0;height:100%;background:linear-gradient(90deg,var(--sbts-pink),var(--sbts-purple),var(--sbts-cyan));transition:.25s}.sbts-check-progress b{min-width:100px;text-align:end;font-size:11px;color:var(--sbts-muted)}.sbts-resources{background:var(--sbts-panel)}.sbts-resource-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.sbts-resource-list>a{display:grid;grid-template-columns:34px 52px 1fr auto;gap:14px;align-items:center;padding:20px 22px;border:1px solid var(--sbts-line);border-radius:18px;background:var(--sbts-bg);color:var(--sbts-ink);text-decoration:none;transition:.22s}.sbts-resource-list>a:hover{transform:translateY(-2px);border-color:color-mix(in srgb,var(--sbts-purple) 45%,var(--sbts-line))}.sbts-resource-list>a>span{font-size:10px;color:var(--sbts-muted);font-weight:800}.sbts-resource-list>a>i:first-of-type{width:52px;height:52px;border-radius:15px;display:grid;place-items:center;background:var(--sbts-panel);color:var(--sbts-purple);font-size:19px}.sbts-resource-list h3{margin:0 0 5px;font-size:17px;font-weight:800}.sbts-resource-list p{margin:0;color:var(--sbts-muted);font-size:11px;line-height:1.5}.sbts-resource-list>a>i:last-child{color:var(--sbts-muted)}.sbts-cta{padding:58px 0 110px;background:var(--sbts-panel)}.sbts-support-dock{position:relative;display:grid;grid-template-columns:1fr auto;gap:34px;align-items:center;padding:34px 38px;border:1px solid color-mix(in srgb,var(--sbts-purple) 30%,var(--sbts-line));border-radius:26px;background:linear-gradient(135deg,color-mix(in srgb,var(--sbts-purple) 8%,var(--sbts-bg)),var(--sbts-bg),color-mix(in srgb,var(--sbts-cyan) 6%,var(--sbts-bg)));overflow:hidden}.sbts-support-dock:before{content:"";position:absolute;width:180px;height:180px;border-radius:50%;filter:blur(60px);background:color-mix(in srgb,var(--sbts-pink) 20%,transparent);inset-inline-end:-30px;top:-80px}.sbts-support-dock h2{font-size:clamp(28px,3.3vw,46px);margin-bottom:10px}.sbts-support-dock .sbts-copy{max-width:760px}.sbts-dock-actions{position:relative;justify-content:flex-end}.sbts-dock-actions .sbts-text-link{padding:10px}.js [data-sbts-reveal]{opacity:0;transform:translateY(18px);transition:opacity .65s ease,transform .65s ease}.js [data-sbts-reveal].is-visible{opacity:1;transform:none}
@media(max-width:1200px){.sbts-hero-grid{grid-template-columns:1fr 1fr}.sbts-client-grid{grid-template-columns:1fr;gap:36px}.sbts-channel-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:900px){.sbts-shell{width:min(100% - 32px,1500px)}.sbts-section{padding:82px 0}.sbts-hero{padding-top:66px}.sbts-hero-grid{grid-template-columns:1fr;min-height:auto}.sbts-hero-copy h1{font-size:clamp(50px,11vw,76px)}.sbts-hero-visual{max-width:760px}.sbts-route-strip{grid-template-columns:1fr}.sbts-route-strip>span{display:none}.sbts-router-layout,.sbts-ticket-grid{grid-template-columns:1fr}.sbts-router-result{position:relative;top:auto}.sbts-check-grid{grid-template-columns:repeat(2,1fr)}.sbts-support-dock{grid-template-columns:1fr}.sbts-dock-actions{justify-content:flex-start}}
@media(max-width:640px){.sbts-shell{width:min(100% - 24px,1500px)}.sbts-section{padding:68px 0}.sbts-hero{padding-top:46px}.sbts-hero-grid{gap:32px}.sbts-hero-copy h1{font-size:46px;letter-spacing:-.05em}.sbts-lead{font-size:15px}.sbts-actions,.sbts-inline-actions,.sbts-dock-actions{align-items:stretch}.sbts-actions .sbts-btn,.sbts-inline-actions .sbts-btn,.sbts-dock-actions .sbts-btn{width:100%}.sbts-account-note{line-height:1.6}.sbts-hero-status{position:relative;inset:auto;margin:-10px 12px 0}.sbts-route-strip{margin-top:24px}.sbts-route-strip article{padding:8px}.sbts-section-head h2,.sbts-client-copy h2,.sbts-ticket-copy h2{font-size:36px}.sbts-router-grid,.sbts-channel-grid,.sbts-access-stack,.sbts-ticket-features,.sbts-check-grid,.sbts-resource-list{grid-template-columns:1fr}.sbts-route-card{grid-template-columns:44px 1fr auto;padding:18px}.sbts-route-card>span{width:44px;height:44px}.sbts-channel-grid article{min-height:290px}.sbts-ticket-grid{gap:32px}.sbts-check-item{padding:20px}.sbts-resource-list>a{grid-template-columns:28px 44px 1fr}.sbts-resource-list>a>i:first-of-type{width:44px;height:44px}.sbts-resource-list>a>i:last-child{display:none}.sbts-support-dock{padding:26px 22px}.sbts-cta{padding-bottom:80px}}
@media(prefers-reduced-motion:reduce){.sbts-root *{scroll-behavior:auto!important;animation:none!important;transition:none!important}.js [data-sbts-reveal]{opacity:1;transform:none}.sbts-btn:hover,.sbts-route-card:hover,.sbts-channel-grid article:hover,.sbts-check-item:hover,.sbts-resource-list>a:hover{transform:none}}