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SoniqBrand Knowledge Center

Questions answered. Studio understood.

Search clear answers across the complete SoniqBrand experience, from your first brief and credits to delivery, licensing, rewards, support and privacy.

128current answers
15knowledge areas
6.0.9current release
FAQ / SEARCHUpdated September 20, 2026
128 answers available/Focus search
All topics128 current answers
FAQ CATEGORY

SoniqBrand basics

8
What is SoniqBrand Studio?Popular

SoniqBrand Studio is a commercial music and sonic-branding production service. It combines technology-assisted creative exploration with hands-on human production, refinement, quality control and managed delivery.

Explore Features
Is SoniqBrand a fully automatic AI song generator?Popular

No. SoniqBrand uses technology to accelerate exploration and workflow, but the service is positioned around human-crafted, studio-refined production. Your brief enters a managed production process rather than producing an instant finished song automatically.

Explore Features
Who is SoniqBrand designed for?

SoniqBrand is designed for businesses, brands, agencies, creators and organizations that need original commercial music, sonic branding or campaign-focused production with a structured brief, professional finishing and documented delivery.

Explore Features
What can SoniqBrand music be used for?

Usage can include brand campaigns, advertising, social content, websites, product launches, corporate media, podcasts, events and other commercial contexts. The exact permitted use for a completed project is governed by the license issued for that project.

Explore Features
How does a typical SoniqBrand project work?

You create or sign in to an account, prepare a brief in Hybrid Studio, submit the request using the required song credits, follow production progress, review updates or revisions when applicable, then access delivered files and any issued commercial license.

Explore Features
How long does production take?

SoniqBrand commonly uses a 24 to 48 hour production message, but the actual target can depend on the selected package or plan, project complexity, production stage and current workflow. Follow the target and progress shown for your specific project rather than treating a general timeframe as a guarantee.

Explore Features
Can I explore SoniqBrand before creating an account?

Yes. Public pages such as Features, Explore, Tutorial, Docs, Pricing, Music Licenses and the policy pages are available to visitors. Client workspace tools, project creation, private files and account-specific support require sign-in.

Explore Features
Where should I start if I am new to SoniqBrand?

Use Tutorial for guided learning, Features for capability overviews, Docs for reference information, and the public Pricing page when you want to compare current one-time packages and subscription plans.

Open Tutorial
FAQ CATEGORY

Account & access

8
How do I create a SoniqBrand account?Popular

Open the registration page, enter the requested account details and complete any verification step shown by the site. After activation, sign in to access the client workspace and project tools.

Create an account
Do I need to verify my email address?

The account system supports email activation and verification. If verification is required for your registration, follow the activation message or use the resend activation option available on the website.

Create an account
What if I did not receive the activation email?

Use the Resend Activation option and confirm that the email address is correct. If the message still does not arrive, check spam or junk folders and contact SoniqBrand through Technical Support or the public Contact page.

Create an account
Can I sign in with a social account?

SoniqBrand supports configurable social sign-in providers. Providers such as Google, Facebook, X, LinkedIn or Discord can appear when they are enabled by the site administrator. Availability can change with the current configuration.

Open Sign In
What should I do if I forgot my password?

Use the Forgot Password page to request a reset and follow the instructions sent to the account email address. The reset flow is separate from activation and social sign-in.

Reset password
Where can I update my profile and security information?

Signed-in clients can use the Profile area for account details and available security controls. Protect your password and devices, and contact Support if you notice account activity you do not recognize.

Sign in to your account
What is onboarding used for?

The Getting Started or onboarding flow helps establish the client workspace context before or alongside your first projects. The current rewards system can also use configured onboarding milestones when those bonuses are enabled.

Create an account
What is the difference between the public website and the client workspace?

The public website explains SoniqBrand services, features, plans, programs, policies and learning resources. The authenticated client workspace contains private project creation, orders, credits, files, licenses, rewards, messages, support and account tools.

Sign in
FAQ CATEGORY

Hybrid Studio

12
What is Hybrid Studio?Popular

Hybrid Studio is the client brief-building workspace used to describe a new music request. It organizes creative direction, brand context, lyrics, genres, moods, instruments, usage, duration, tempo and other production preferences before submission.

Learn Hybrid Studio
What are Easy, Custom and Instrumental modes?

Hybrid Studio supports Easy, Custom and Instrumental creation modes. The mode changes which brief controls are most relevant, with Instrumental intended for projects that do not require a vocal song workflow.

Open Tutorial
Does submitting a Hybrid Studio project use song credits?

Yes. New song requests use the configured song creation credit cost. Hybrid Studio checks the available credit balance before a successful submission and records the credit transaction with the project.

Open Tutorial
What information should I include in a strong music brief?

Describe the project or campaign, brand, audience, intended use, key message, creative direction and important references. Add exclusions or pronunciation notes when relevant so the production team understands both what you want and what should be avoided.

Open Tutorial
How do Genre, Style Direction and Mood differ?

Genre describes the broad musical family, Style Direction refines how that musical language should feel or be expressed, and Mood describes the intended emotional response. Using all three gives the studio a clearer creative signal.

Explore Features
How does the instrument selector work?

The current Hybrid Studio uses a curated practical library of up to 80 main instruments. Instruments are organized into families, searchable, and can be marked Popular by the administrator. The Popular tab is one flat grid rather than being split into families.

Explore Instruments
Can I submit my own lyrics?

Yes. Vocal projects can include lyrics and song-structure information. You can provide a draft and use SoniqBrand lyrics refinement as part of the creative process, while the exact fields required depend on the current Hybrid Studio mode and form.

Explore Lyrics Refinement
Can I create an instrumental project without vocals?

Yes. Hybrid Studio includes an Instrumental mode for productions where a vocal workflow is not required. You can still define genre, mood, instruments, usage, duration, tempo and other creative preferences.

Open Tutorial
Can I choose tempo, duration and usage?

Hybrid Studio includes production preferences such as Tempo or BPM, Duration and Usage. Available options come from the current database-driven studio catalog and can be managed by the administrator.

Open Tutorial
Can I attach a saved brand profile to a new brief?

Yes. The current Hybrid Studio can apply a saved Brand Hub profile so brand information such as the key message, audience or pronunciation context can inform the brief. Review the final brief before submitting because project-specific instructions may still need adjustment.

See the Brand Hub lesson
Does Hybrid Studio save drafts?

The application includes draft and autosave support for the song brief. A successful final submission can remove the saved draft after the project has been created, so use the submitted project workspace for ongoing progress after that point.

Open Tutorial
FAQ CATEGORY

Creative workspace

8
What is Style Explorer?

Style Explorer helps clients browse and compare creative music directions before building or refining a brief. It can use filters such as collection, genre, mood, usage or energy depending on the current catalog.

Explore Styles
What is Brand Hub?

Brand Hub stores reusable brand context such as brand identity, audience, voice, key messages, pronunciation notes and reference assets so future projects can begin with stronger context.

See Brand Hub in Tutorial
What are Campaigns used for?

Campaigns let clients organize campaign-specific context such as campaign name, type, platform, audience, region, launch date and call to action. A campaign can help prefill or guide a new music request.

Explore Features
What are Creative Directions?

The Creative Directions or Prompt Library area provides reusable creative starting points that can help shape a brief. It supports exploration and prefill rather than replacing the studio production process.

Explore Features
What are Song Templates?

Song Templates provide reusable structures or starting configurations for music requests. They can help clients begin faster while still allowing the brief to be customized for the actual brand and campaign.

Explore Features
Where can I see all of my songs?

The My Songs area lists the projects connected to the signed-in client account. Individual project pages are used for detailed progress, versions, updates and delivery context.

Explore Features
What is the Activity page for?

Activity gives clients a timeline-oriented view of meaningful account or project events so recent changes can be reviewed without opening every project individually.

Explore Features
What is the Calendar used for?

The Calendar is part of the client workspace for scheduled or date-based activity. What appears there depends on the current account and project data available to that client.

Explore Features
FAQ CATEGORY

Credits & plans

10
What are song credits?Popular

Song credits are the production currency used when a new Hybrid Studio music request is submitted. Your current balance is stored in the credit wallet and successful project creation records the corresponding credit transaction.

View plans and credits
How can I get more song credits?

Credits can come from eligible one-time packages, recurring subscriptions, supported reward conversions or administrator adjustments. The exact credit amount depends on the current package, plan or reward configuration.

View Pricing
What is the difference between one-time packages and subscriptions?

One-time packages provide a non-recurring production purchase with configured credits and benefits. Subscription plans provide recurring monthly or yearly access with their own configured allowances and account capabilities.

View Pricing
Where can visitors compare SoniqBrand pricing?

Visitors use the public Pricing page to compare active one-time packages and subscription plans. Signed-in clients also have a separate Plans & Pricing area inside the account workspace.

Open public Pricing
Can subscription plans be billed monthly or yearly?

Yes, subscription plans can support monthly and yearly billing when both options are configured. Prices, credits and some plan benefits can differ by billing cycle, so review the current values shown for the selected cycle.

View Pricing
Does yearly billing always include savings?

No. The public Pricing page only presents savings when the configured annual price actually creates a saving. It does not invent a discount when the underlying plan values do not support one.

View Pricing
Can I change the currency shown on Pricing?

Yes. SoniqBrand uses configured active currencies and exchange rates for display conversion. The original package source price remains the pricing authority, while the storefront can present the converted display amount.

View Pricing
Where can I see my current credit balance and transactions?

Signed-in clients can use the Credit Wallet to review available song credits and related wallet activity. Hybrid Studio also checks the balance before project submission.

Sign in to your wallet
How do upgrades and downgrades work?

Upgrade and downgrade behavior depends on the current active entitlement and billing logic. The client pricing system is designed to avoid immediately replacing a higher paid entitlement with a lower one before the applicable period or benefit has ended.

View Pricing
Can plan benefits change over time?

Yes. Packages and subscriptions are managed from the current SoniqBrand package system, so active prices, credits, revisions, duration limits, delivery targets and included capabilities can be updated. Always rely on the current plan details shown before purchase.

View Pricing
FAQ CATEGORY

Orders & payments

9
Where can I see my purchases and billing records?

Signed-in clients can use Orders & Billing to review purchases. Orders and invoices use public-safe identifiers rather than relying only on raw numeric database IDs in client-facing URLs.

Sign in to Orders & Billing
Which payment methods does SoniqBrand support?

The payment system supports multiple online and manual payment methods, but only methods currently enabled by SoniqBrand are available for a specific checkout. Always follow the options and instructions shown during checkout.

Refund & Cancellation Policy
How do bank transfer or manual payment methods work?

When a manual method is enabled, checkout can request sender details, a transfer or reference identifier and payment proof. The payment may require administrator review before credits or order entitlements are granted.

Refund & Cancellation Policy
When do credits become available after payment?

Timing depends on the payment method and the current order workflow. Automated methods can complete differently from manual transfers, while manual proof can require verification before the related credits or entitlement are applied.

Refund & Cancellation Policy
How do coupon codes work?

Coupons are managed by SoniqBrand and can have a value, usage limit, expiration and status. A code must meet the current eligibility and validity conditions when it is applied.

Refund & Cancellation Policy
Where can I find current public offers or coupons?

Use the Offers & Coupons public page for intentionally published promotions. Private, unpublished or account-specific coupon records are not exposed on the public website.

Explore Offers & Coupons
What should I do if a payment is pending or I submitted proof?

Check the order status in your account and allow the current verification process to complete. If the status appears incorrect or you need to provide more information, use the signed-in Support Center or Technical Support.

Refund & Cancellation Policy
Does SoniqBrand have a fixed money-back guarantee?

The current Refund & Cancellation Policy does not invent a universal money-back window. Eligibility depends on the actual order, production status, payment circumstances, delivered digital materials and applicable rights.

Read Refund & Cancellation Policy
What should I do about a duplicate or incorrect charge?

Contact SoniqBrand with the relevant order or payment details. Signed-in clients should use Support when the issue is account-specific. Do not publish sensitive payment information in public channels.

Get billing support
FAQ CATEGORY

Production & revisions

10
What happens immediately after I submit a song request?

The request is created with a public project identity, the required song credit is recorded, default production stages are created, and the project becomes available for tracking inside the client workspace.

Explore Workflows
Which production stages can a project use?

The current production model can include brief received, brief reviewed, lyrics, production, vocals, mixing, quality review, client review and completed stages. Not every project needs every stage in the same way.

Explore Workflows
How can I follow project progress?

Use the project page, Activity, notifications and any production updates added by the studio. These tools keep progress connected to the private project rather than relying only on email.

Explore Workflows
Can I request revisions?

Yes, eligible projects can use the revision workflow. The available revision allowance depends on the selected package, subscription or project entitlement, so check the current plan and project details.

Explore Workflows
What should I include in revision feedback?

Describe the exact change you need and connect it to the relevant version or part of the production when possible. Clear, specific feedback helps the studio understand whether the request concerns lyrics, arrangement, vocals, mix balance or another production detail.

Explore Workflows
Does every plan include unlimited revisions?

No. Revision limits are plan and package attributes. Some plans can provide different allowances, so the current Pricing and project entitlement should be treated as the source of truth.

Explore Workflows
Can a project have multiple versions?

Yes. The production system supports song versions so work-in-progress and later deliverables can remain associated with the same project.

Explore Workflows
What is the client review stage?

Client review is the point in the production lifecycle where applicable work can be presented for client feedback before the project is finalized. The exact sequence depends on the project workflow.

Explore Workflows
What does Mixing & Mastering mean in SoniqBrand?

Mixing balances and shapes the production elements for clarity, depth and movement. Mastering prepares the completed mix as a polished final master for delivery and playback translation.

Explore Mixing & Mastering
What is Arrangement in the production workflow?

Arrangement shapes the structure, musical roles, energy, contrast, transitions and development across a song. It is different from choosing only a genre or instrument because it governs how the production unfolds over time.

Explore Arrangement
FAQ CATEGORY

Downloads & media

8
Where do I download completed files?

Use the Downloads area for delivered project files. The available files depend on what the studio has produced and uploaded for the specific project.

Open Docs
What is Media Center?

Media Center organizes media files and related folders or albums associated with the client workspace. It complements Downloads by providing a broader media-browsing experience.

Open Docs
Which file formats can SoniqBrand deliver?

Depending on the project and entitlement, deliverables can include MP3, WAV, instrumental, vocal, stems, artwork and related license files. Not every project includes every format.

Open Docs
Can I download several project files together?

The current delivery system includes batch and ZIP download capabilities for supported files. What is available depends on the media uploaded for the account and project.

Open Docs
Can I stream audio before downloading it?

The application includes media streaming and file-view routes for supported media. Availability depends on the file type and how the studio delivered the asset.

Open Docs
What is the difference between a song version and a final deliverable?

A version represents a production iteration connected to the project. Final deliverables are the files the studio has prepared for completed delivery, which can include multiple formats and related assets.

Open Docs
What if a file I expected is missing?

First check Downloads, Media Center and the individual project page. If the file is still missing or inaccessible, use Support or Messages so the studio can review the account-specific delivery.

Open Docs
Are downloaded project files public?

Client deliverables are accessed through account and project workflows rather than being listed as a public music directory. Public pages should not expose private client files or project records.

Open Docs
FAQ CATEGORY

Music licenses

9
What is a SoniqBrand commercial music license?Popular

A commercial music license documents the permitted use and important conditions for an eligible completed project. The issued certificate for that project is the source of truth for its exact rights and restrictions.

Explore Music Licenses
Does every song automatically receive the same license?

No. License type, territory, dates, permitted uses, restrictions and additional terms can vary by project. Review the issued certificate rather than assuming that every project has identical rights.

Explore Music Licenses
What information can a license certificate contain?

A certificate can include the licensed song or project, licensed brand, license holder, license number, license type, territory, issue date, optional expiration, status, permitted rights, restrictions, additional terms and verification code.

Explore Music Licenses
Can I download a PDF license certificate?

The license system supports professional PDF certificate generation and download for issued licenses. The client Licenses area is the correct place to access account-specific certificates.

Explore Music Licenses
How can someone verify a SoniqBrand license?

Use the public license verification page with the certificate verification code. Verification is code-based and does not expose a searchable public directory of clients or licenses.

Open Music Licenses
What license categories can SoniqBrand issue?

The current system supports categories such as Commercial Use, Social Media, TV or Radio Broadcast, Podcast or Streaming, Corporate or Internal, Worldwide Commercial and Exclusive Commercial. A specific project only receives the category and rights actually issued to it.

Explore Music Licenses
Can I resell or sublicense SoniqBrand music as stock music?

Commercial usage rights are subject to the issued certificate and its restrictions. The established licensing model restricts resale, sublicensing and stock-music redistribution unless the issued terms explicitly provide otherwise.

Explore Music Licenses
What do territory and expiration mean on a license?

Territory describes where the licensed use applies. Expiration, when present, identifies an end date for the applicable rights. Some certificates can omit expiration, so always read the specific issued license.

Explore Music Licenses
What should I do if the license does not match my intended use?

Contact SoniqBrand before relying on the music for an unconfirmed use. Signed-in clients can use Support or Messages so the studio can review the project and issued license context.

Explore Music Licenses
FAQ CATEGORY

Rewards & bonus

8
What is the SoniqBrand Rewards system?

Rewards is a client program that can combine points, claims, games, tasks, streaks, levels and configured bonus milestones. The exact available activities depend on the current reward configuration.

Explore Rewards & Bonus
How does the daily sign-in reward work?

When the daily reward is active, eligible clients can claim the configured daily reward through the Rewards area. Claim rules and values come from the current reward system rather than from the public marketing page.

Explore Rewards & Bonus
What are Spin & Win and Scratch & Win?

They are reward mechanics that use configured reward items and claim records. Availability, prizes and eligibility are controlled by the active reward configuration.

Explore Rewards & Bonus
What are Reward Missions?

Reward Missions or tasks let clients complete configured activities and claim the associated reward when the task requirements are met.

Explore Rewards & Bonus
How do monthly streaks and levels work?

The reward system includes monthly claim or streak concepts and configurable reward levels. Level progress and history depend on the client reward activity and the current level configuration.

Explore Rewards & Bonus
Can reward points be converted to song credits?

Yes, the current reward system supports a configured points-to-credit conversion rate. The actual conversion value is controlled by the current reward setting, so use the Rewards area for the live value.

Explore Rewards & Bonus
What are signup, onboarding or song-creation bonus points?

SoniqBrand supports configurable milestone bonuses for signup, onboarding and successful song creation. Each bonus is disabled when its configured value is zero, and the system uses grant records to prevent the same one-time milestone from being awarded repeatedly.

Explore Rewards & Bonus
Can administrators adjust rewards or credits manually?

Yes. Existing administrator tools can adjust reward points or song credits when appropriate. Manual adjustments are separate from automated claims, missions and milestone bonuses.

Explore Rewards & Bonus
FAQ CATEGORY

Affiliate & creator

10
What is the SoniqBrand Affiliate Program?Popular

The Affiliate Program lets an eligible affiliate share a referral link and earn the commission assigned to that affiliate when a referred new client completes the first qualifying paid order or subscription under the current attribution rules.

Explore Affiliate Program
How long does affiliate referral attribution last?

The current referral implementation stores affiliate attribution for 30 days. A registration within active attribution can create a pending conversion that may later qualify through the existing affiliate order logic.

Explore Programs
Is there one universal affiliate commission percentage?

No. SoniqBrand can have a configured default commission for new affiliate accounts, while individual affiliate accounts can have their own assigned commission value. The account-specific configuration controls the actual commission.

Explore Programs
What makes an affiliate conversion qualify?

The established flow connects a tracked visit, registration and the first qualifying paid order or subscription. Fraudulent, artificial, cancelled or otherwise non-qualifying activity can be excluded under the Affiliate Terms and actual program rules.

Read Affiliate Terms
Can visitors see private affiliate earnings or referral records?

No. Public Affiliate pages explain the program without exposing private referral codes, referred clients, conversion records or real affiliate earnings.

Explore Programs
What is Creator Collaboration?

Creator Collaboration is a separate program for approved creators who participate in content or campaign opportunities. It focuses on creator activity and approved submissions rather than being only a standard affiliate link program.

Explore Influencer Program
How is Creator Collaboration different from Affiliate?

Affiliate rewards tracked referral conversions. Creator Collaboration can reward approved creator content, campaigns, points, free songs, tier progression and other configured creator benefits. A creator can also have referral-related opportunities when the current program supports them.

Explore Programs
How do creators connect social profiles?

The creator system supports platform-specific profiles or channels with their own image, platform identity, handle, URL, follower count and verification state. It does not simply reuse one SoniqBrand account photo for every network.

Explore Programs
What can a Creator Collaboration campaign include?

Campaigns can include content type, supported platforms, rewards, points, free songs, instructions, required mentions or hashtags, follower requirements, claim limits and start or end dates when those fields are configured.

Explore Programs
Where should I read the rules for affiliate participation?

Use the public Affiliate Program page for the program overview and Affiliate Program Terms for eligibility, attribution, qualifying commissions, promotion standards, prohibited practices and related terms.

Read Affiliate Program Terms
FAQ CATEGORY

Offers, careers & partners

6
What is the Offers & Coupons page for?

Offers & Coupons is the public place for intentionally curated SoniqBrand promotions. It does not expose unpublished coupon codes, private campaign records, client eligibility or redemption history.

Explore Offers & Coupons
Does the Careers page list real openings?

Yes. The Careers page is designed to show only opportunities deliberately published through Page Builder. SoniqBrand does not invent vacancies just to make the page look active.

Explore Careers
What if there are no current job openings?

The Careers page can show a professional empty state instead of claiming roles are available. You can still review SoniqBrand disciplines and preparation guidance for future opportunities.

Explore Opportunities
How do I apply for a published SoniqBrand opportunity?

Follow the application destination shown on the specific published opportunity. The public Careers page can link to an external form, email or safe site-relative destination without creating a separate applicant CRM.

Explore Opportunities
What is Partner with SoniqBrand?

The Partner page is for structured business, agency, platform, creative and organizational partnership conversations. It does not automatically create a partner account, legal partnership, revenue share or universal agreement.

Explore Partnerships
How are Partnerships different from Creator Collaboration and Affiliate?

Partnerships are broader strategic or commercial conversations. Creator Collaboration focuses on approved creator content and campaigns, while Affiliate focuses on tracked referral conversions. Use the program that matches the relationship you actually want.

Explore Opportunities
FAQ CATEGORY

Support & communication

8
What is the fastest way to find an answer before contacting Support?Popular

Search this FAQ, use Docs for reference information, and use Tutorial for step-by-step guidance. Technical Support can then route you to the correct channel when the issue needs direct help.

Technical Support
Can visitors contact SoniqBrand without an account?

Yes. Visitors can use the public Contact page and Technical Support hub for general questions. Account-specific project, billing or private file issues are better handled after sign-in.

Technical Support
What support tools are available after I sign in?

Clients can use the Support Center for tracked tickets and Messages for available private studio or project conversations. These tools keep account-specific communication inside the authenticated workspace.

Technical Support
Does signing in guarantee an instant human reply?

No. Signing in gives immediate access to the available support tools, but it does not guarantee an immediate human response. Response timing depends on the actual support workflow and issue.

Technical Support
Can I attach files to a support ticket?

The current support system includes support-message attachments. Use the supported attachment controls shown in the ticket interface and avoid uploading unnecessary sensitive information.

Technical Support
What is the difference between Support Tickets and Messages?

Support Tickets are suited to tracked support cases with ticket status and conversation history. Messages are used for available private client or project conversations. Use the channel that best matches the issue.

Technical Support
Where should I report a technical problem with the website?

Use the public Technical Support page to choose the right route. Signed-in clients can open a Support ticket, while visitors can use Contact for issues that do not require private account details.

Open Technical Support
What information should I include in a support request?

Describe what you were trying to do, the page or feature involved, what happened, what you expected, and any useful error details. For account-specific cases, sign in so Support can work within the correct private context.

Technical Support
FAQ CATEGORY

Privacy, cookies & policies

8
Where can I read the SoniqBrand Privacy Policy?

Use the public Privacy Policy for information about how the service handles account, project, communication and technical information. For current privacy controls and request paths, also review Your Privacy Choices.

Read Privacy Policy
What is Your Privacy Choices?

Your Privacy Choices is the public privacy control hub. It connects the existing cookie controls with relevant account, contact, support and privacy paths instead of inventing automated deletion or export systems that are not implemented.

Open Your Privacy Choices
Are my briefs, lyrics and project files publicly listed?

No. Client project materials and deliverables are handled through private account and project workflows rather than being published as a public directory. Authorized account users and assigned studio staff can access information as needed to provide the service.

Your Privacy Choices
Where can I read the Refund & Cancellation Policy?

Use the public Refund & Cancellation Policy for the current approach to cancellations, paid production, delivered digital materials, subscriptions, approved refunds, billing errors and disputes.

Read Refund & Cancellation Policy
FAQ CATEGORY

Website & accessibility

6
Can I use SoniqBrand on a phone or tablet?

Yes. The public site and client workspace are designed for desktop, tablet and mobile use. Some dense data views can use intentional horizontal scrolling where converting them to cards would reduce clarity.

Open Docs
Does SoniqBrand support dark mode?

Yes. Public, authentication, client and admin areas support light and dark presentation. The site uses the existing theme preference behavior so the selected theme can persist in the browser.

Open Docs
Does SoniqBrand support right-to-left languages?

Yes. The interface supports LTR and RTL language direction. Arabic public and application interfaces use Cairo as the explicit Arabic font where the newer design system applies.

Open Docs
Can I change the website language?

SoniqBrand includes a language system with enabled languages, locale and direction settings. The language selector shows the currently available languages configured for the site.

Open Docs
Can I change the displayed currency?

Yes. Client and public pricing experiences can use the active currency system and configured exchange rates. Currency conversion changes displayed storefront values, not the original stored source price of a package.

Open Docs
What is the difference between FAQs, Docs and Tutorial?

FAQs gives quick answers to common questions across the whole product. Docs is the reference center for terminology and workflows. Tutorial is the guided step-by-step learning path for using the SoniqBrand workspace.

Open Docs
Support when the FAQ is not enough

Still need a human answer?

Use public Technical Support or Contact for general help. Signed-in clients can open the Support Center and Messages for account or project-specific assistance.